We started SerraFi to build the business bank we needed but couldn't find.

A bank with fewer fees and better tech. A bank designed to reward its customers, not profit off them.

Beneath it all, we defined three operating principles that drive every decision we make:

Decency

We do the right thing, even when it's inconvenient or unnoticed. We treat people with respect, act with honesty, and adhere to our values in every decision we make. Quiet, consistent, and unwavering decency is our foundation.

Kaizen

We never settle. We seek feedback, challenge our assumptions, and push for better. Kaizen means continuous improvement. It's a mindset we bring to our product, our process, and ourselves. Progress, not perfection, propels us.

Endurance

We design products that are not just beautiful and useful, but built to last. We think long-term. We build with care, test with rigor, and prioritize lasting impact over quick wins. Endurance is our commitment to quality, resilience, and purpose.