Privacy Policy

Last updated: February 11, 2025

Welcome to SerraFi! We are a neobank currently in development, and this Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and join our waitlist.
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1. Who We Are
SerraFi (“we,” “our,” or “us”) is a financial technology company building a next-generation neobank. We are not yet operational and do not currently hold a banking license. For any privacy-related inquiries, you can contact us at privacy@serrafi.com.
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2. What Data We Collect
We only collect personal information from individuals who voluntarily join our waitlist. This includes:

• Required: First name, last name, and email address
• Optional: Company name and role
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At this stage, we do not collect financial information.
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3. How We Use Your Data
We use the data you provide for the following purposes:
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• To register your interest in SerraFi and add you to our waitlist
• To communicate updates about our launch and company news
• To analyze interest in our services and improve our offerings
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We do not sell or share your data with third parties.
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4. Legal Basis for Processing
Under GDPR, we process your personal data based on your consent (Article 6(1)(a) GDPR). By joining our waitlist, you consent to us using your data for the purposes stated above.
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5. How We Store and Protect Your Data
We use Webflow to host our website. Any data you submit is stored on Webflow’s infrastructure, which follows industry-standard security practices. While we do not implement additional security measures ourselves, we rely on Webflow’s built-in protections.
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6. Your GDPR Rights
As a resident of the European Economic Area (EEA), you have the following rights under GDPR:

• Right to Access: Request a copy of the data we hold about you.
• Right to Rectification: Correct any inaccurate or incomplete data.
• Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data.
• Right to Restrict Processing: Ask us to limit how we use your data.
• Right to Data Portability: Obtain your data in a structured format.
• Right to Withdraw Consent: Opt-out of our communications at any time.
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To exercise these rights, email us at privacy@serrafi.com.
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7. Data Retention
We retain your data until you request its deletion or until we determine it is no longer needed.
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8. Third-Party Services
We do not currently share your data with any third parties. However, our website is built using Webflow, which may collect anonymous usage data.
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9. Changes to This Policy
We may update this Privacy Policy at any time. The latest version will always be available on this page. We do not send notifications about changes, so please check back periodically.
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10. Contact Us
For any privacy-related concerns, please contact us at privacy@serrafi.com